Frequently Asked Questions
You can find the answers to many common questions about our products and services below in convenient categories. You can use the search box with specific topics or keywords to quickly find the right answer.
Scratcher Card
As a “Thank You” to our customers, we include a scratch-off card in most WasteWise products. Prizes range from a Starbucks Gift Card to $1,000 in Cash. Simply scratch the covering from the grey foot to see if you have a winning card. $1,000 winners must send WCM a picture and allow it to be used in future marketing materials in order to collect $1,000.
Send winning cards to WCM, Inc. c/o Scratcher Card, at 6054 Corte del Cedro, Carlsbad, CA 92011. Cards must be received before the expiration date printed on the back of each card.
Available to legal residents of 50 United States (DC), 18 years and older. Void where prohibited. WCM reserves the right to reject a winning ticket for any reason. Promotion ends as of date noted on card. Overall odds of winning a prize are a minimum of 1:8. If Federal or state income requirements requires us to report income we must comply.
If you have questions, call us at 866-436-9264 or email us at info@wastewise.com.
Aldex Aldehyde Disposal
Aldex/AMS Aldehyde Management System neutralizes Aldehyde wastes such as Glutaraldehyde, Formalin and Formaldehyde.
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Aldex neutralizes and crosslinks used 10% formalin (or up to 4% glutaraldehyde), and converts the liquid into a non-toxic, non-hazardous waste. Once neutralized, it is safe to dispose of treated waste either down the drain using our liquid neutralizer or in your regular trash using our crystalline/powder neutralizer.
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Two different neutralizing formulas are available; liquid and crystalline. To use the liquid version, read and follow directions on the container. Add 1 part Aldex liquid to 15 parts Aldehydes. For example, the GL1 (8) ounce bottle neutralizes (1) Gallon of Aldehydes. After mixing is complete and sufficient time has passed, the neutralized liquid is safe for drain disposal. To use the crystalline version, read and follow directions on the container. For the AMS1010, simply pour Aldehydes in the 2.5 Gallon container. The patented powder neutralizes and solidifies the liquid, making it safe for regular trash disposal. Additional Aldehydes may be added over time. Both liquid and crystalline products are available in several sizes and can be used for spill clean-up or bulk neutralizing.
- Reduce disposal cost by 50%, or more compared to hazardous waste pick-up company prices – lowest available cost per gallon.
- More convenient than storing waste waiting for old style waste pick-up company.
- Reduces potentially hazardous vapors associated with Aldehydes by neutralizing them immediately versus storing vapor-emitting waste waiting for a pick-up.
- Helps you exceed OSHA standards for exposure.
- Order from your supply company; no contracts, separate invoices and unnecessary interruptions for waste collection.
Foilgon Lead Foil Recycling
Foilgon is our lead foil recycling product. Lead foil from exposed x-ray film is hazardous and cannot be thrown in the regular trash.
With Foilgon, you get everything you need to properly manage lead waste.
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Foilgon includes everything you need to properly ship your x-ray lead foil to our permitted lead recycler. Simply fill, package, and give you your regular UPS driver.
Watch our Easy Tutorial for Foilgon
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Simply order Foilgon from your supply company, or order from us and we'll pass it to your Supply Rep. Open the box and follow directions on inside lid of the box. Place your lead foil in the Foilgon container (no more than 7lbs. per Foilgon container). When Foilgon is full, simply attach prepaid UPS return shipping label to the side of the box and give the entire container to your UPS driver. The container will be delivered to our recycling facility.
Chemgon X-Ray Chemical Disposal
Chemgon is a patented formula that converts hazardous, silver-laden x-ray and photo processing fluids into a non-hazardous solid, safe for disposal with regular trash.
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Chemgon solidifies, encapsulates, chelates, absorbs and binds processing chemicals through the application of coordination chemistry, converting your hazardous liquid waste into a non-hazardous solid waste safe for regular trash disposal. Standard toxicity testing (Toxicity Characteristic Leaching Procedure, TCLP) demonstrates that waste treated with Chemgon test below the regulatory levels established by the EPA. Chemgon treated waste results in a nonhazardous, non-biodegradable solid waste, safe for regular trash disposal.
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Simply pour equal amounts of fixer and developer into the Chemgon container. Because the patented polymer is highly absorbent, the container may be filled a little at a time over many months. This means it is not necessary to stage or store chemicals separately. Once full, tighten the lid and place in your regular trash. Equal parts of fixer and developer are needed to create a neutral pH; a neutral pH is required for proper treatment and solidification to occur.
Watch our Easy Product Tutorial for Chemgon.
- Save up to 75% compared to a hazardous waste collection company.
- More convenient than hazardous waste pick-up or silver recovery; simply fill over time and dispose of the solidified contents when full.
- Order from your supply partner and eliminate a separate vendor, contracts, extra invoices and unnecessary interruptions for waste collection.
Isolyser/SMSm Red Bag Disposal
The generally accepted standard for identifying medical waste is to answer the following question: “Is the item saturated to the point where it would drip if compressed?” If the answer is “no,” the waste is not considered biohazardous, and may be disposed in your regular trash. If your office does generate medical waste, Isolyser/SMSm Red Bag disposal products are your best option for disposal. Order from your supply company and follow directions included with each kit.
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Isolyser/SMSm Red Bag is the most convenient and cost-effective way to dispose of red bag medical waste and full sharps containers. Each product includes: storage container, prepaid return postage, treatment and disposal. Simply fill, package, and give to your regular Postal worker. We offer two sizes: 5 gallon and 18 gallon sizes.
RXGONm Pharmaceutical Disposal
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RXGONm is for disposal of full and partially full dental anesthetic carpules, as well as unwanted pharmaceuticals. When your RXGONm container is full, print the shipping label from our website, attach it to the shipping box and give it to your UPS driver or drop it off at a UPS drop-off location. Broken carpules are sharps waste and may NOT be placed in RXGONm, use Isolyser/SMS or Isolyser SMSm for proper disposal.
Unbroken dental anesthetic carpules and non-controlled, non-hazardous pharmaceutical waste may be placed in the RXGONm container.
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Amalgon Amalgam Recycling
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Amalgon amalgam recycling product is used to properly manage amalgam-contaminated items. Simply fill the container with amalgam-contaminated waste. Attach the pre-paid shipping label and give your full container to the UPS driver or drop it off at a UPS drop-off location. Chair-side vacuum traps should be placed in the Amalgon container. Chair-side vacuum traps should NOT be put in the regular trash, a red bag or rinsed in the sink. Amalgon will be shipped to our EPA licensed processing facility. The amalgam contaminated items are processed. The mercury is separated and recycled.
The following amalgam contaminated waste items may be returned for processing: chair-side traps, vacuum pump filters, screens, amalgam capsules, non-infectious teeth with amalgam restorations and scrap amalgam. It is not necessary to sort or separate Contact from Non-Contact amalgam before placing these items in the Amalgon container.
Every office that removes or places amalgam fillings needs Amalgon. In other words, virtually EVERY dental office needs Amalgon. If you are disposing of or rinsing your chair-side vacuum traps out in the sink or trash you are improperly disposing of hazardous waste. With Amalgon, hazardous mercury, is recycled. Use Amalgon to dispose of Chair-side traps, vacuum filters, screens, capsules, amalgam-contaminated teeth and scrap amalgam. Click here: ADA’s Statement on Dental Amalgam
Amalgam contaminated items like chair-side traps, screens and filters should be placed in the Amalgon container after you have performed routine vacuum line cleaning/maintenance per vacuum system manufacturers specifications. Teeth placed in the Amalgon container must be non-infectious. As long as no ‘tissue’ is attached to the tooth, it’s generally accepted the tooth is non-infectious.
Amalgon is unique, there is no sorting required, both contact and non-contact amalgam may be placed in your Amalgon container.
You save time by not having to separate contact and non-contact amalgam contaminated items. You also save valuable space by eliminating the need for two separate storage containers, one for contact and another for non-contact amalgam contaminated items.
Order Amalgon from your supply company and take advantage of this significant difference today!
Only amalgam and amalgam-contaminated items may be placed in the Amalgon container. This includes chair-side traps, vacuum filters, screens, capsules, amalgam-contaminated teeth and scrap amalgam. Elemental Mercury may not be placed in the Amalgon container. Call us for information about recycling bulk mercury.
Yes. Use Amalgon to properly dispose of vacuum pump filters, chair-side traps, screens, teeth, and capsules.
An amalgam separator is used in conjunction with Amalgon, so YES you need Amalgon. The separator filter/cartridge catches the invisible amalgam dust in your vacuum line effluent preventing mercury pollution from entering our drinking water. The amalgam separator filter/cartridge must be exchanged per manufacturer directions. Once exchanged the used filter/cartridge must be returned to the amalgam separator manufacturer. Typically the separator manufacturer will send you a new filter/cartridge upon receipt of your spent filter/cartridge. Use Amalgon for contact and non-contact amalgam, your chair side traps, vacuum pump filters, screens, capsules, amalgam-contaminated teeth and scrap amalgam. By using an amalgam separator, and regularly changing the filter, in conjunction with Amalgon you eliminate the possibility of mercury entering our environment.
Follow these directions to correctly dispose of chair-side traps using Amalgon.
- Remove disposable chair-side evacuation trap and place directly into the Amalgon amalgam recycling container.
- Do not clean disposable traps under running water or discharge amalgam into the waste water system.
- Do not put evacuation traps or its contents into sharps container, red biomedical bag, regular trash or rinse in the sink, sending hazardous contents down the drain.
Isolyser/SMSm Mail-Back Sharps Disposal
Yes, locking wall mount units are available for the following products and sizes:
- Isolyser/SMS Sizes:
- SRS800: WMU800 wall mount unit
- 2400: WMU2400 wall mount unit
- 4000: WMU4000 –wall mount unit
- Isolyser/SMSm Sizes:
- 2400m: WMU2400 wall mount unit
- 4000m: WMU4000 –wall mount unit
- RXGONm Sizes:
- WMU2400 wall mount unit
Isolyser/SMSm Mail-back Sharps Disposal is the most convenient and cost-effective way to dispose of sharps or small amounts of red bag medical waste. Each product includes: sharps storage container, prepaid return postage, treatment and disposal. No waste collection service is needed. Simply fill, package, and give to your regular Postal worker.
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Isolyser/SMSm Mail-back Sharps Container completely replaces the expensive and outdated sharps disposal waste pick-up company. Simply order from your supply company and place needles, syringes, other sharps and red bag medical waste in the Isolyser/SMSm Mail-back Sharps Disposal container. When full, package the container as instructed and give to your mailman. The US Postal Service will deliver your package to us for treatment and disposal. Isolyser/SMSm is the ideal product for Medical, Dental and Veterinary offices.
Watch our Easy Product Tutorial to learn more.
Order Isolyser/SMSm Mail-back Sharps Disposal from your regular supply company. A partial list of our distribution partners is available here.
Isolyser/SMS Sharps Disposal
Isolyser/SMS Sharps Disposal is a sharps treatment and disposal product used to properly dispose of needles, syringes, blades and other potentially infectious sharps directly in your office. Since 1989, thousands of medical, dental and veterinary offices have safely used Isolyser/SMS to store, treat and dispose of sharps.
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Using Isolyser/SMS for sharps disposal is easy. Place needles, syringes, blades, endo files, broken carpules and other sharps in the Isolyser/SMS container, which is pre-filled with our patented liquid monomer. When full, add the two catalyst packets. This will activate the monomer, generate heat and solidify the sharps into a solid polymeric matrix. Once solidified, the sharps are treated and encapsulated; rendered non-biohazardous, unrecognizable, unusable, and safe for disposal in the regular trash.
Watch our Isolyser/SMS Easy Product Tutorial to learn more.
- Safer – untreated sharps never leave your office
- Easier – order and pay for Isolyser/SMS along with your regular medical supplies
- Save 70% – use the savings to buy new equipment
- No Contracts – ever
- Smallest Carbon Footprint – 100 fewer miles driven, per sharps container, before disposal
- Give Back – Your purchase supports the Make-A-Wish Foundation®
Traditional waste disposal pick-up companies use antiquated systems, including large dedicated trucks that generate a tremendous amount of pollution to collecting sharps waste. Couple that with the pollution associated with treating relatively small amounts of regulated waste and ultimately driving it to a disposal site and its easy to see there are many wasteful and expensive efficiencies in this process. The average sharps container is driven 100 miles BEFORE its treated and then another 50 miles to a disposal site. By comparison Isolyser/SMS is disposed of using transportation vehicles already visiting your office. Isolyser/SMS containers are driven about 50 miles before disposal, about 100 fewer miles per sharps container.
YES, Isolyser/SMS or Isolyser/SMSm may be used in ALL 50 states; either by State Approval, Approval by Rule, Generator Application, Generator Obtained Permit or by using our Isolyser/SMSm Mail-back Disposal Products. Disposal of activated Isolyser/SMS containers as “regular” office trash is allowed in the following States: AK, AL, AZ, AR, CA, CO, GA, HI, ID, IL, IN, IA, KS, KY, LA, MA, MI, MO, MS, MT, NE, NM, NV, NC, ND, OH, OK, PA, SC, SD, TN, TX, UT, VT, WA, WI, WV, and WY.
Disposal contracts may include a provision for early termination. This provision may also include an early termination fee. Even if you must pay a fee to switch to Isolyser/SMS, most customers will save more than enough money to recoup the fees within the 1st year. There are NO contracts with WasteWise products; our Customers use them because they want to.
Yes, locking wall mount units are available for the following products and sizes:
- Isolyser/SMS Sizes:
- SRS800: WMU800 wall mount unit
- 2400: WMU2400 wall mount unit
- 4000: WMU4000 –wall mount unit
- Isolyser/SMSm Sizes:
- 2400m: WMU2400 wall mount unit
- 4000m: WMU4000 –wall mount unit
- RXGONm Sizes:
- WMU2400 wall mount unit